Shipping & Delivery

It normally takes 1-4 business days for us to process your order. Please note that this does not include holidays and weekends. With for some hot items, the processing time may extend to 5-6 business days due to extremely high demand. Time to process goods also depends on the time of year. For example in the mid-year months, the time to prepare goods will be faster, it only takes 1-2 days, but in the last months of the year, the time to prepare goods can increase by 2-3 days compared to normal.

We have put a lot of focus on making sure that your order gets delivered as quickly as possible. You will typically receive your order in 1 to 2 work weeks (can take up to 3 weeks**) from the date that order is processed, in rare cases, or if you are located in a remote location, the shipping time may extend to above 30 days. Orders that are not received within 90 days will be refunded or re-sent

Important note: Due to Coronavirus spread, shipping time may extend to 6 work weeks

Items are shipped directly from our overseas warehouses, don’t worry if you receive different items in your order separately, they will all reach you eventually. We ship out items individually to reduce waiting time as our warehouses are located in different regions. You would not be charged extra if your purchase is from 2 or more warehouses, that is on us!

We provide 2 methods to calculate shipping fee:

  • Base on shipping types:

To the US:

Shipping typesShipping cost
Standard Shipping$0.95 – $1.95US
Standard Shipping + Insurance$2.95 US

To the CA, South America and Europe:

Shipping typesShipping cost
Standard Shipping$1.65 US – $2.45 US
Standard Shipping + Insurance$2.45 US – 3.45 US

To Other International Countries:

Shipping typesShipping cost
Standard Shipping$2.45 US
Standard Shipping + Insurance$3.45 U
  • Base on your total order value, we have FREE SHIPPING program

To Canada, Australia and countries in Europe:

Total CostShipping rate
>= $75 USFree Shipping

To Other International Countries:

Total CostShipping rate
>= $75 USFree Shipping

Shipping insurance

Shipping Insurance offers premium protection and safety for your valuable items during shipping. We will reship your package immediately at no extra charge if the package is lost

Estimated delivery date

With items available in the destination country warehouse: 4-9 work days

With items not available in the destination country warehouse:

 USA, AU, CA, NZ, ES2 to 3 work weeks
International 3 to 6 work weeks

 **Shipping times may be affected during public holidays while manufacturers and couriers will limit their operations at these times, or in the last months of the year due to high demands of shipment. Normal service will resume immediately after each holiday.

**Custom clearance at each country varies, and delay due to custom clearance is beyond our control, should your parcel be stuck at custom processing, we can attempt a contact with the post office for faster clearance but there is no guarantees that this will hasten the custom clearance speed.

**The shipping information always has a delay time: in normal conditions, the delay time is 3-7 days, during public holidays or in the last months of the year it is 5-10 days

IMPORTANT NOTE: Due to COVID-19, orders may be delayed, the processing time may extend to 7 business days and shipping time may extend to 3-6 work weeks

If your order hasn’t arrived inside the estimated delivery times, please contact our support team at [email protected] and we will make our best effort to locate your parcel or find a satisfying solution.

Customs Duties, Taxes and Fees

Ordered products may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the relevant customs duties, taxes and fees. Quymart.com has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes.