Return Policy

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Returns
We accept returns. Our policy lasts 30 days. You have 30 calendar days to return an item from your date you purchased. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

Exchange

We only exchange goods if they are defective or damaged or in circumstances where you consider that a product is defective

FAQS

1.   Which items can I return?

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and your items need to have receipt or proof of purchase. Several types of goods are exempt from being returned. Perishable goods such as food, flowers,… or sanitary goods, flammable liquids or gases cannot be returned. Refer to list of non-returnable items for additional details.

2.   How can I return or exchange my Global Professional Store’s order?

If your goods meet the above requirements, follow our simple instructions to return your order

3.   When will I be refunded?

Once we’ve received and processed your return, we’ll send you a confirmation email and issue a refund to your original form of payment method within a certain amount of days. Refer to our refund information for additional details.

Contact Us

If you have any questions on how to return your items to us, feel free to contact us via our support email [email protected]

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