Non-Returnable Items

Your items were used or several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Refer to list of unable returned items for additional details.

Additional non-returnable items:

  • Customized products
  • Gift cards
  • Health and personal care items

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


1. Can I return a gift?
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. Refer to gift item for additional details